Refund policy

Here's a clear, fair refund policy you can drop into your Shopify store:

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Refund Policy

We want you to love what you ordered. If something's not right, here's how we handle it:

 

Returns

You have 30 days from delivery to request a return. Items must be unused, in original packaging, and in the condition you received them.

Refunds

Once we receive and inspect your return, we'll notify you within 2 business days. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or Wrong Items

If your order arrives damaged or incorrect, contact us within 7 days with photos and we'll send a replacement or full refund — no return needed.

Return Shipping

Customers cover return shipping unless the item was damaged, defective, or incorrect.

How to Start a Return

Email [your email] with your order number and reason for return, and we'll send next steps.